---
title: "Manage Media"
slug: "manage-media"
updated: 2026-07-22T12:27:03Z
published: 2026-07-22T12:27:03Z
canonical: "support.dise.com/manage-media"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.dise.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Media

1. Navigate to 'Media' in the left menu:![media_menu](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/media_menu.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)🔎︎
2. Select a media item for additional information:![media_information](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/media_information.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)🔎︎
  1. A preview of the selected item.
  2. Media information.
3. Click 'Edit':
  1. Change the filename.
  2. If an image, change the duration.

---

## Media Information in Playlists

1. Navigate to 'Playlists' in the left menu: ![Playlists_menu](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/Playlists_menu.PNG?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)🔎︎
2. Select a playlist.
3. Click the edit button for a playlist item:![edit_button](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/edit_button.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)
4. Click the 'Media' tab for additional information:![media_information_playlist](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/media_information_playlist.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)🔎︎
  1. A preview of the selected item.
  2. Media information.

---

## Bulk Actions

1. Navigate to 'Media' in the left menu: ![media_menu](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/media_menu.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)🔎︎
2. Select one or more media items.
3. Select an option:
  1. Move - Organise media into folders.
  2. Delete - Fully remove media from the CX portal.

![media_bulk](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/media_bulk.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A21%3A48Z&se=2026-11-12T18%3A21%3A48Z&sr=c&sp=r&sig=0mJ2F7jNlanxgseL0jXGkPB%2BemWzA2ihmliogwaRzmo%3D)

A warning will appear if media is currently being used in a playlist. This warning can be overridden.

## Related

- [Bulk Actions](/bulk-actions.md)