---
title: "Media Format Guidelines with Premium & Lite"
slug: "media-format-guidelines-premium-lite"
updated: 2025-04-29T09:21:27Z
published: 2025-04-29T09:21:27Z
canonical: "support.dise.com/media-format-guidelines-premium-lite"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.dise.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Media Format Guidelines with Premium & Lite

These guidelines are recommendations to achieve the best performance from a media player.

These are general recommendations and not limitations. Performance isn't guaranteed and limitations will depend on the devices specification, please refer to manufacturer documentation.

## Video

- MPEG-4 H.264/AVC (.mp4)
- Maximum recommended resolution: 4K - 3840x2160 or 2160x3840
- Frame rate: 30 fps
- Bitrate (constant): 10 Mbps (75/Mb/minute)
- Maximum bitrate (constant): 20 Mbps (150Mb/minute)
- Profile: H.264 baseline profile video and AAC low-complexity profile audio.

## Image

- JPEG (.jpg, .jpeg)
- PNG (.png)
- Maximum resolution: 4K - 3840x2160 or 2160x3840
- Color options: 24-bit RGB or 32-bit RGBA

## Device Limitations

### Samsung

- General Specifications - [https://developer.samsung.com/smarttv/develop/specifications/general-specifications.html?device=signage](https://developer.samsung.com/smarttv/develop/specifications/general-specifications.html?device=signage)
- Media Specifications - [https://developer.samsung.com/smarttv/develop/specifications/media-specifications.html?device=signage](https://developer.samsung.com/smarttv/develop/specifications/media-specifications.html?device=signage)
- Video Specifications - [https://developer.samsung.com/smarttv/develop/specifications/media-specifications/signage-video-specifications.html?device=signage](https://developer.samsung.com/smarttv/develop/specifications/media-specifications/signage-video-specifications.html?device=signage)
- Web Engine Specifications - [https://developer.samsung.com/smarttv/develop/specifications/web-engine-specifications.html?device=signage](https://developer.samsung.com/smarttv/develop/specifications/web-engine-specifications.html?device=signage)

### BrightSign

- Supported Video Formats and Codecs - [](https://brightsign.atlassian.net/wiki/spaces/DOC/pages/2396356609/Supported+Video+Formats+and+Codecs)[https://brightsign.atlassian.net/wiki/spaces/DOC/pages/2396356609/Supported+Video+Formats+and+Codecs](https://brightsign.atlassian.net/wiki/spaces/DOC/pages/2396356609/Supported+Video+Formats+and+Codecs)
- Supported Video Modes - [https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370676833/Supported+Video+Modes](https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370676833/Supported+Video+Modes)
- Optimizing Video Quality - [https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370673630/Optimizing+Video+Quality](https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370673630/Optimizing+Video+Quality)
- 4K Video Quality Overview - [https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370673602/4K+Video+Quality+Overview](https://brightsign.atlassian.net/wiki/spaces/DOC/pages/370673602/4K+Video+Quality+Overview)

### LG

- Supported Media Format WebOS 6.x - [https://webossignage-docs.developer.lge.com/guides/specifications/platform-specifications/supported-media-format/webos-signage-6x](https://webossignage-docs.developer.lge.com/guides/specifications/platform-specifications/supported-media-format/webos-signage-6x)
- Supported Media Format WebOS 4.x - [https://webossignage-docs.developer.lge.com/guides/specifications/platform-specifications/supported-media-format/webos-signage-4x](https://webossignage-docs.developer.lge.com/guides/specifications/platform-specifications/supported-media-format/webos-signage-4x)
- Web Engine - [https://webossignage-docs.developer.lge.com/guides/specifications/platform-specifications/web-engine](https://webossignage-docs.developer.lge.com/guides/specifications/platform-specifications/web-engine)

A log in may be required to access the manufacturer site. Please contact the relevant manufacturer for access or further information.

## Related

- [Upload Media](/upload-media.md)
- [Supported Platforms](/supported-platforms.md)
- [Product Feature Matrix](/product-feature-matrix.md)