---
title: "Status Override"
slug: "status-override"
updated: 2026-07-22T12:04:36Z
published: 2026-07-22T12:04:36Z
canonical: "support.dise.com/status-override"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.dise.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Status Override

Status overrides are used to indicate if a display is in service or purposefully disconnected. When filtering by display statuses, any displays with an active status override will be filtered out of Normal, Warning, Error filters.

![](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/Service.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A38%3A46Z&se=2026-11-12T18%3A38%3A46Z&sr=c&sp=r&sig=4k%2BIsLJz1onaZPTxvBkmK3rkVXsLBovKdk1tDuiyRdw%3D) Service - Used to indicate a display in error is currently being investigated:

![](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/Screenshot 2025-09-04 093355.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A38%3A46Z&se=2026-11-12T18%3A38%3A46Z&sr=c&sp=r&sig=4k%2BIsLJz1onaZPTxvBkmK3rkVXsLBovKdk1tDuiyRdw%3D)

![](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/Disconnected.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A38%3A46Z&se=2026-11-12T18%3A38%3A46Z&sr=c&sp=r&sig=4k%2BIsLJz1onaZPTxvBkmK3rkVXsLBovKdk1tDuiyRdw%3D) Disconnected - Used to indicate a display has been purposefully disconnected, for example due to a store refurbishment:

![](https://cdn.document360.io/b18b81f9-f0ab-453e-8933-1b71091f98f7/Images/Documentation/Screenshot 2025-09-04 093441.png?sv=2026-02-06&spr=https&st=2026-11-12T17%3A38%3A46Z&se=2026-11-12T18%3A38%3A46Z&sr=c&sp=r&sig=4k%2BIsLJz1onaZPTxvBkmK3rkVXsLBovKdk1tDuiyRdw%3D)

[Edit a display](/dise/docs/edit-a-display) to enable a status override, write any notes to explain the override and set an optional end date. Once the end date has passed the status override will be disabled.