When using content in Composer and uploading to the web, use the below media formats to guarantee it working across all  player types.
The parameters for the different formats below are our recommendations.


Note: The recommendations below will work on all players no matter how old. Many players will handle much greater resolution then specified. Contact us for more information.

  • MPEG-4 H.264/AVC (.mp4)
    Maximum resolution: 1920 x 1080 (landscape), 1080 x 1920 (portrait)
    Video frame rate: 30 fps
    Recommended bitrate (constant): 10 Mbps (75/Mb/minute)
    Max bitrate (constant): 20 Mbps (150Mb/minute)
    Profile: H.264 baseline profile video and AAC low-complexity profile audio.
    Progressive scan (1080p)

Note: If you need to upload files with higher resolutions support@dise.com can help you.


  • JPEG (.jpg)
    Maximum resolution: 3840 × 2160  (landscape), 2160 x 3840 (portrait)
  • PNG (.png)
    Maximum resolution: 3840 × 2160 (landscape), 2160 x 3840 (portrait)
    Color options: 24-bit RGB or 32-bit RGBA


  • PDF (.pdf)
    Standard PDF files supported (Only in classic)