SSP 2/3

  • Press the 1 button on the remote.
  • Select and click the Clear Settings button in the Lite player menu.
  • Press Menu button on the remote.
  • Select Settings > System > Factory reset. If this option is grayed out, proceed with the steps below. 
  • Turn off the screen.
  • Press MUTE 1 8 2 on the remote and then Power On.
  • Select Option > Factory Reset.
  • Select Factory Reset.
  • Reboot the screen, it will now show the start-up guide.

Samsung Tizen (SSP4, SSP5 and SSP6)

  • Click the 'Menu' button on the remote
  • Navigate to 'System' in the onscreen menu
  • Scroll to the bottom of the list and select 'Reset System'