Instructions on how to change your password

A step-by-step guide on how to reset your password in the new CX portal

Step 1: Send a request for a new password

  • Hit 'Forgot your Password?' in the login menu. Enter the username or e-mail of the account, then press 'Reset password'.  

Step 2: Check your e-mail

  • You should get an e-mail with a link.

Step 3: Choose a new password

  • Enter your new password twice. The password must contain:
  • Close the window, go back to the CX Portal login menu and login with your new password.