Support

Information for customers

Default solution folder, feel free to edit or delete it.

What is Dise?
Dise Cloud The DISE Platform is built upon for components, all which will be explained below.  CX Portal Dise CX Portal is our web based...
Tue, 12 Oct, 2021 at 3:45 PM
Retail experience
DISE is a retail experience platform. This means that we will focus most of our efforts to facilitate creating immersive, retail focused signage. We offer ...
Wed, 23 May, 2018 at 10:52 AM
Contact DISE
General Email: name.surname@dise.com Phone: +46 54 144 690 Sales For sales and general queries please contact our sales department. ...
Thu, 7 Oct, 2021 at 4:10 PM
Choosing a solution
This document, together with our product feature matrix, gives some criteria you can evaluate to best choose a solution that fits your needs. Licensing...
Thu, 3 Jun, 2021 at 10:23 AM
Product feature matrix
Table of content General Windows PC Samsung SSP2 Samsung SSP3 Samsung SSP4 (Tizen) Samsung SSP5 (Tizen) Samsung SSP6 (Tizen) LG WebOS 1.0 LG WebOS...
Fri, 3 Dec, 2021 at 3:43 PM
Support information
Support is split into 1st line support and 2nd line support.  1st line support is typically the partner / reseller and 2nd line support is DISE technicians...
Thu, 5 Apr, 2018 at 9:56 AM
Operating System support
See also  https://support.dise.com/solution/articles/9000108848-product-feature-matrix System requirements DISE Premium  PC (x86/x64), ...
Thu, 3 Jun, 2021 at 10:26 AM
Media format guidelines
When using content in Composer and uploading to the web, use the below media formats to guarantee it working across all  player types. The parameters for th...
Mon, 7 Sep, 2020 at 2:21 PM
RFID in Dise
General information RFID (Radio Frequency IDentification) refers to small electronic devices, "tags" that consist of a small chip and an antenna....
Thu, 3 Jun, 2021 at 10:31 AM
Video walls
It is possible to create impressive video walls with DISE. There are a few options to configure a video wall, which are presented below.  For more infor...
Thu, 3 Jun, 2021 at 10:36 AM