New Dise One & CX Portal release! Click this link to read the release notes: Dise One 4.2 & CX Portal V38

Multifactor Authentication (MFA)

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Enrolling a user with multifactor authentication (MFA) will automatically send an email to that user, with steps on how to activate MFA with an authenticator of the users choice. When activated the user will need to use an authenticator to access the Portal for every login.

  1. Navigate to 'Admin' in the left menu: Admin_menu🔎︎
  2. Click on 'Users'.
  3. Select the user to enroll for MFA.
  4. Click 'Enroll MFA'.
  5. A pop-up window will appear, click 'Yes' to accept.
  6. An email will be sent to user with instructions on how to set up MFA.

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