CX Portal Release V33

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New Features

Folders
The  folder pane has been given a subtle redesign to improve usability.  Additionally when a folder is selected, items from all subfolders and  locations are displayed, giving users a more comprehensive view of their  content. To provide additional clarity, a new "Location" column shows  the associated location of each item. Users can toggle a "Show all"  option to limit the view to only the items within the currently selected  folder and location, excluding content from any subfolders.

Template fields
New template
field types are now supported:

  • Section: Collapsible groups of fields for better organization (supports nesting).

  • Select: Dropdown with predefined options.

  • Textarea: Larger text field with line break and paragraph support.

Help Center redesign
The  Help Center has been completely overhauled with a modern, streamlined  design. The new layout not only offers a cleaner and more visually  appealing experience but also introduces improved navigation and  enhanced functionality to help users find the information they need more  quickly and efficiently.

Improvements

Playlist list filter
The  playlist list view has been enhanced with a new "Type" filter, allowing  users to easily differentiate between standard playlists and  placeholders. This filter makes it more efficient to manage and locate  specific types of playlists, or to view both simultaneously when needed.

Message creation enhancements
Several  improvements have been made to streamline the message creation process.  File type filtering is now guided by the mediaType field in the  template’s template.json, ensuring that the correct file extensions are  automatically selected when choosing media. Media thumbnails have also  been improved for better visual accuracy, scaling correctly to display  each asset clearly.

Time conditions default days
Time conditions have been updated so that all days are selected by default reducing the need for manual input in most scenarios.

Authentication service
The  authentication service has undergone a series of backend improvements  aimed at ensuring consistent and efficient synchronization of user data  across all related systems. These updates help maintain better  reliability and responsiveness in user authentication and access  control.

Playlist load times
Significant  API-level optimizations have been made to boost the performance of  playlist-related operations. These changes result in noticeably faster  load times within the user interface and improve the efficiency of API  requests for those integrating directly.

Fixes

  • Fixed an issue where modifying sync settings on a display showed repeated and persistent confirmation messages.

  • Resolved an issue that prevented content from appearing in media library search results.